At Flexisnug, we strive for a clear and transparent pricing policy, while maintaining affordability and flexibility for our customers. Should you have any additional questions on our Rental Agreement, feel free to contact us at firstname.lastname@example.org or 9011 1149 and we will be happy to assist you!
The Rental Agreement
No minimum order is required. However, delivery and removal fees will be charged for total orders lower than 99 SGD/month and for lease periods shorter than 6 months.
Our available monthly prices range from 1 to 24 months.
Yes, deﬁnitely. However, a removal fee of 99 SGD will be applied for each removal unless the total order remains higher than 99 SGD/month and if each period is longer than 6 months.
Yes, there is! We collaborate with well-established furniture retailer Soul & Tables. You can visit their showroom at:
315 Outram Road Unit 02-03 & 02-1
Not at all, but if you would like, you can contact us at hello@ﬂexisnug.com.sg or 9011 1149 so we can ensure that someone is available to attend to you on the spot. Otherwise, simply walk in and we’ll be happy to assist!
You can place your order online and make your ﬁrst payment upon checking out.
Tan Boon Liat building.
There is no deposit required
We get it – sometimes plans change. As ﬂexibility is key to us, we will not penalise you for sudden changes in your lease period. We will simply retroactively apply the monthly prices of your ﬁnal lease period without an extra early termination fees.
Yes, you can renew the lease for some or all of your products. Monthly prices for the extended period will be the same as previously paid.
In case the furniture you have ordered does not ﬁt in your interior as expected, you have 3 calendar days from delivery to return them and we will refund the ﬁrst monthly payment made.
Some pieces may have been rented out before, but all furnishings will go through a thorough and professional cleaning before they are delivered to you, and a certiﬁcate of refurbishment will be provided with each product.
All our products come with a warranty covering you for your entire lease period. Should you have any issues, simply contact us at hello@ﬂexisnug.com.sg or 9011 1149 and we will repair or replace the item if necessary, at no extra cost.
No panic! Our products have been chosen because they can be easily repaired and restored, and are able to withstand wear and tear from daily use (even with kids and pets!). We simply expect for you to exercise the same care as if these pieces were your own.
Please inform us at least 2 weeks in advance of your preferred removal date so that we can plan our pick-up schedule accordingly. Just drop us a note at hello@ﬂexisnug.com.sg or give us a call at 9011 1149 and we’ll get back to you shortly!
Yes, of course! You can purchase some or all of your rented products at any time, and all monthly payments previously made for that product (excluding delivery fee) will be deducted from the retail price shown on our website.
Yes, we have made a very simple lease agreement that needs to be signed electronically after you place your order. You can read it here before agreeing.
Delivery and Collection
Yes, they are, provided that your total order is more than 99 SGD/month and your lease period is at least 6 months.
If your total order is more than 99 SGD/month but your lease period is less than 6 months, a 99 SGD delivery fee and 99 SGD removal fee will be applicable.
Your furniture will be delivered within 3-5 working days upon completion of your order. We will contact you to schedule convenient timing for delivery.
We deliver everywhere in Singapore. Just ensure that we have easy access to the room where the furniture needs to be assembled.
Please do not engage your own movers to move our products as it can easily result in damage or wrongly assembled products. Flexisnug will arrange for pick up, delivery, and assembly at your new place for a ﬂat 99 SGD fee.
We will provide free removal services if your total order is higher than 99 SGD/month with a minimum lease period of 6 months.
Monthly payments can be made via bank transfer or credit cards.
The ﬁrst monthly payment is to be made at order check out, then every month on the same day as delivery was made. For all payments made, a tax invoice will be provided.
Any months part thereof will be billed in full. For example, if your billing date is on the 25th, and you return your furniture on the 30th, you will be billed for the full month starting from the 26th. There will be no prorated rate based on the number of days.
Our high-quality products were chosen based on how easily they can be refurbished, repaired, and restored to mint condition. Once your products are returned to us, they will be professionally cleaned and made ready for their next home.
In cases where a product is beyond repair or too worn to be returned to mint condition, it will be donated to local associations to furnish homes of underprivileged in the community.
When Flexisnug is repacking items, we will do all we can to avoid plastic use. Our movers use reusable blankets during the moving process, and we reuse our carton boxes as many times as possible.
We take great pride in making sure that our products are ethically sourced, and we always visit our partners’ production sites before collaborating with them to ensure that they have similar values as we do. One of our main partners is Soul & Tables, who are equally committed to sourcing ethically produced and environmentally sustainable furniture.